Holiday Season Operating Hours
This is the season for some rest and relaxation, but please know that the TFE TEAM will be actioning enquiries over the holiday period from 20th December to 9th January with limited capacity.
Our warehouse is closed over this time for shipping and will reopen on the 9th of January for all orders.
Thank you so much for your patience and your continuous support in 2023 and we look forward to helping you create more exciting spaces, together in 2024!
We will do our utmost to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is often out of our control.
Delivery times stated by us are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivery of goods. A business address is preferable as you need to sign for your delivery as there will need to be someone at the shipping address to sign for and received the delivery. All product orders are delivered to your door by private courier service (not AU POST) and so a PO BOX address is not acceptable. There is the option of “An authority to leave without signature” upon delivery.
Delivery is only within Australia, no international deliveries allowed. Allow for average delivery time of between 7 and 21 days depending on supplier. Delivery charges – Orders over $200 in value have FREE DELIVERY and
Orders up to $200 have a minimum delivery fee of $20 including GST.
Please note: We only distribute genuine brand products and they will be delivered directly to you from the manufacturer and are only cut upon placement of your order.
We may make adjustments to the price of any product to take account of any increase in our supplier’s price or the imposition of new or changed rates of duties or taxes or if the price published for the goods on our website is incorrect. If any of these events occur we will inform you of the correct price as quickly as possible and give you an opportunity to cancel the order
For accurate quantities of fabric required you will need to get an estimate from your upholsterer/curtain maker or decorator. They will need the width of the roll and the pattern repeat to ascertain correct meterage. We are also here to assist you with calculations @email@example.com
Minimum quantity order is 1m on all fabrics. For orders of 10m and over, contact us by email and we will endeavour to negotiate a better price with the manufacturer. Once you know what you want you will be guided through the ordering system step by step in the online boutique, and then upon check out, onto our secure payment processing. All orders are accepted, dispatched and invoiced on the understanding that when received, the item will be carefully inspected prior to cutting. Whilst every effort is made to control and inspect each order to ensure you receive the fabric in the best possible condition, errors and damage can occur in transit. Once the fabric is cut, we will not be able to accept return or any liability whatsoever.
Payment through our boutique is made through the secure payment system, where credit cards and direct debit options are accepted. As soon as your payment is received the order will be processed and shipped in the quickest time frame.
(if you are not comfortable or familiar with online shopping, just email us with your order and we can invoice you so that you may pay directly into our bank account.